WSTECH Service Hotline

  +49 (0) 461 430 122 87

  service@wstech.com

Call receipt full week from 08:00am to 08:00pm (CEST)

Service Request

WSTECH requires information on your device to support you. Please fill in the service request and send it to service@wstech.com

Precommissioning Checklist

Before commissioning an inverter, please fill out the precommissioning checklist and send it to service@wstech.com

Price lists

Please contact WSTECH Service for service and support price lists.

Spare parts

Please contact WSTECH Service for Commissioning Spares and Recommended Spare Parts offers.

WSTECH Service:

N

Phone support

  • Competent help on arranged date
  • Closely connected to R&D departement
N

Fast reaction times

  • International service partners
N

WSTECH commissioning

  • Focus on quality
  • Personnel with long-time experience
  • Proactive software updates
  • Parameterization
  • Function test
  • Commissioning protocol
  • Required for maintenance contracts
  • For each unit a commissioning protocol needs to be filled in during commissioning
N

WSTECH maintenance

  • Maintenance report
  • Recommendations for action
  • For each unit a maintenance protocol needs to be filled in during the annual maintenance
N

Training

  • Webinars
  • Hot & Cold commissioning
  • Maintenance & troubleshooting
  • Focus on safety
  • Practical approach
N

Service in warrenty time

  • Repair service included
  • Spare parts included
  • Customer support included
N

Standard service contracts

  • Preventative maintenance included
  • Customer support included
  • Spare parts and emergency repair services are billed on an as-needed basis
  • Update recommendations
N

Availability guarantee contracts

  • Preventative maintenance included
  • Customer support included
  • Spare parts stock included at WSTECH for fast reaction times
  • Update recommendations
N

Optional equipment

  • APS Test Box:
    Rent our Test Box for communication tests of your controller with our interface.
  • APS Tents:
    We offer tents that enable works on the APS in harsh conditions like rain, wind and snow.

WSTECH SERVICE PARTNER

72 hour response time anywhere in the US!